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Bella Solutions, a leading provider of Web-based Field Service Management Software announces a full featured version of their flagship field service software available for use on Apple’s iPhone providing a 100% mobile solution for Field Service organizations.

Reston, VA (PRWEB) December 17th, 2009 -- Bella Solutions leading Web-based field service software is now available for use on Apple’s iPhone. Their flagship service software is fully functional on the iPhone providing a low-cost and easy-to-use completely mobile solution. Bella connects field resources to back office data, schedules, customer data and service history. As a result, jobs are completed faster, more jobs are resolved on the first visit, and job status tracking is improved, all of which increase customer satisfaction and increase profits. For additional information visit Bella Field Service Software

Scheduling and dispatching field service resources while managing operations are challenges for all organizations. Many companies still rely on out-of-date software, paper-based, and telephone-based processes to connect field service resources with the office. Traditionally, field resources have been required to physically visit an office or call office staff to receive dispatch instructions and Customer history, which is costly and takes time that could be better spent servicing customers. At the remote service sites, field resources often did not have ready access to the information required to complete the service call on the initial visit. In addition, once a service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and decrease customer satisfaction. Bella Solutions end-to-end Web-based solution has enabled field service organizations to automate their processes, thereby reducing office costs and increasing field service productivity.

Company officials stated, "Our state-of-the-art web 2.0 technology allows us to provide solutions for state-of-the-art products like Apple’s iPhone. This capability increases the reach of our solution into new and different markets that have already adopted or planning to adopt iPhones into their business process to provide a competitive advantage.”

About Bella Solutions: Bella Solutions provides Web-based Field Service Management Software or SaaS (Software as a Service) for the Field Service industry. The software solution provides the ability to streamline operations by providing CRM, Work Order Management, Scheduling, Equipment Maintenance, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one software application accessed from any computer, laptop, or PDA connected to the internet. Bella Solutions provide a simple and all-inclusive software application specifically created for managing field service businesses entirely through the Internet. No expensive hardware, no complicated software…just a username, password, and a small monthly fee.

For additional information visit Bella Field Service Software

Tags: service software
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Bella Solutions, a leading provider of Web-based Field Service Management Software announces a full featured version of their flagship field service software available for use on Apple’s iPhone providing a 100% mobile solution for Field Service organizations.

Reston, VA (PRWEB) December 17th, 2009 -- Bella Solutions leading Web-based field service software is now available for use on Apple’s iPhone. Their flagship service software is fully functional on the iPhone providing a low-cost and easy-to-use completely mobile solution. Bella connects field resources to back office data, schedules, customer data and job history. As a result, jobs are completed faster, more jobs are resolved on the first visit, and job status tracking is improved, all of which increase customer satisfaction and increase profits. For additional information visit Bella Field Service Software

Scheduling and dispatching field service resources while managing operations are challenges for all organizations. Many organizations still rely on out-of-date software, paper-based, and telephone-based processes to connect field service resources with the office. Traditionally, field resources have been required to physically visit an office or call office staff to receive dispatch instructions and Customer history, which is costly and takes time that could be better spent servicing customers.

At the remote service sites, field resources often did not have ready access to the information required to complete the service call on the initial visit. In addition, once a service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and decrease customer satisfaction. Bella Solutions end-to-end Web-based solution has enabled field service organizations to automate their processes, thereby reducing office costs and increasing field service productivity.

Company officials stated, "Our state-of-the-art web 2.0 technology allows us to provide solutions for state-of-the-art products like Apple’s iPhone. This capability increases the reach of our solution into new and different markets that have already adopted or planning to adopt iPhones into their business process to provide a competitive advantage.”

About Bella Solutions: Bella Solutions provides Web-based Field Service Management Software or SaaS (Software as a Service) for the Field Service industry. The software solution provides the ability to streamline operations by providing CRM, Work Order Management, Scheduling, Equipment Maintenance, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one software application accessed from any computer, laptop, or PDA connected to the internet. Bella Solutions provide a simple and all-inclusive software application specifically created for managing field service businesses entirely through the Internet. No expensive hardware, no complicated software…just a username, password, and a small monthly fee.

For additional information visit Bella Field Service Software

Tags: service software
Posted in Uncategorized | | No Comments »

Bella Solutions, a leading provider of Web-based Field Service Management Software announces a full featured version of their flagship field service software available for use on Apple’s iPhone providing a 100% mobile solution for Field Service organizations.

Reston, VA (PRWEB) December 17th, 2009 -- Bella Solutions leading Web-based field service software is now available on Apple’s iPhone. Their flagship field service software is fully functional on the iPhone providing a low-cost and easy-to-use completely mobile solution. Bella connects field resources to back office data, schedules, customer data and job history. As a result, jobs are completed faster, more jobs are resolved on the first visit, and job status tracking is improved, all of which enhance customer satisfaction and increase profits. For additional information visit Bella Solutions Field Service Software

 Scheduling and dispatching field service resources while managing operations are challenges for all organizations. Many organizations still rely on out-of-date software, paper-based, and telephone-based processes to connect field service resources with the office. Traditionally, field resources have been required to physically visit an office or call the office to receive dispatch instructions and Customer history, which is costly and takes time that could be better spent servicing customers. At the remote service sites, field resources often did not have ready access to the information required to complete the service call on the initial visit. In addition, once a service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and reduced customer satisfaction. Bella Solutions end-to-end web based solution has enabled field service organizations to automate their processes, thereby reducing office costs and increasing field service productivity.

Company officials stated, "Our state-of-the-art web 2.0 technology allows us to provide solutions for state-of-the-art products like Apple’s iPhone. This capability increases the reach of our solution into new and different markets that have already adopted or planning to adopt iPhones into their business process to provide a competitive advantage.”

About Bella Solutions: Bella Solutions provides Web-based Field Service Management Software or SaaS (Software as a Service) for the Field Service industry. The software solution provides the ability to streamline operations by providing CRM, Work Order Management, Scheduling, Equipment Maintenance, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one application accessed from any computer, laptop, or PDA connected to the internet. Bella Solutions provide a simple all-inclusive software application specifically created for managing field service businesses entirely through the Internet. No expensive hardware, no complicated software…just a username, password, and a small monthly fee.

For additional information visit Bella Solutions Field Service Software

Tags: service software
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Try this easy-to-use web-based service software which could get you to erase the whiteboard for good. Aimed at helping small, medium, and large field service businesses the customizable solutions include capabilities to facilitate customer relationship management and job scheduling, dispatching, tracking, billing and invoicing, entirely through the Internet.

The solution enables scheduling of emergency, one-time, multi-visit or periodically recurring jobs with drag and drop appointments. Management can schedule by viewing the availability of an individual technician or sales rep or by an available date and time on the calendar.

Diverse calendar views support viewing of schedules for individual field resources, groups, or the entire company by day, 5-day and 7-day weeks, and month. A color coded calendar allows users to identify assigned employees, vendors, location zones, and job status at a glance, which can be an aid in fitting in additional work. Users can schedule and update recurring appointments daily, weekly, monthly or yearly. The application integrates with Google Maps, for easy viewing and printing of directions to customer locations.

If a technician or sales rep in the field carries an Internet-connected mobile phone or PDA, a scheduler can send a text message alert of any new or updated job appointment and the technician can, in turn, update real time information, including labor hours and job costs, from the field or from home. (In addition, as appropriate, Internet-enabled technicians and sales reps in the field can create a job estimate onsite, during a service call.)

Customer relationship management capabilities include contacts, locations, and job history details (labor hours, expenses, and materials, equipment, and notes).

Accounting features include the ability to create invoices upon completion or jobs in progress for partial payment. The billing/invoice history feature enables users to view details of real-time customer job costs and expenses, open or overdue invoices, customer payments and post-due payments. Transactions can, if preferable, be exported to QuickBooks or other accounting software.

Equipment tracking - make, model, and serial number and service history and warranty information - can be attached to a specific job and work order.

Visit us at Bella Solutions Field Service Software

Tags: service software
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What if your field technicians and sales team could take your service software on the road? What would this mean for your business? To your company’s profitability?

Most likely, this would mean better communications between key personnel, the dispatchers in the office and the technicians in the field. Your field technicians would experience less downtime and more billable hours. Invoicing your customers for service work would happen immediately upon completion of the job. And your customer service would improve, leading to repeat business and referrals.

Wireless, mobile service software is not a futuristic capability. There is technology available today that gives field technicians the ability to share information with your office in real time. This technology gives them access to their schedules from your dispatch board, including any changes that are made throughout the day. It also gives them access to other features, such as the ability to view, complete or update their work orders.

Incoming service calls still get routed to the dispatchers, who schedule the work on the dispatch board. But now, instead of coming into the office to pick up their schedules for the day, the technicians retrieve their schedules simply by turning on their wireless laptop, home computer, or PDA.

Technicians have real-time access to their work orders. They can drill into the details of a work order, review work order history and read notes relating to the currently scheduled work.

Improved Communication - Communication between the office and the field is no longer a challenge. Changes made to the dispatch board at the office are available in real-time to the technicians in the field. Instant messaging between the two offers a clear course of communication, without phone tag or downtime.

Streamlined Billing - As technicians finish jobs, they complete the work orders using a laptop or PDA. Hours, materials, notes and any additional work recommended all are recorded. This real time data entry changes the status of the work orders on the dispatch board and lets the dispatchers know when the field technicians are moving from one job to the next. It also allows them to intercept the field technicians and change their destination if needed.

Increased Productivity - Mobile service software can increase staff productivity all around. For dispatchers, this is accomplished via real-time communication with the field all day, every day. For the technicians, increased productivity is due to less downtime, better job information and the reduction of paperwork. And for the accounting staff, mobile service means the elimination of duplicate data entry and faster invoicing.

To learn more visit us at Bella Field Service Software

Tags: service software
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Managing customer data and interaction is critical to the success of any business. With Bella Service Software there is no more searching through spreadsheets, emails, and databases. Everything your organization needs is located in one place and accessible from any computer, laptop, or PDA at anytime.

Customize Bella to fit your current business process for managing leads, phone and email communications, customer support, and customer service history. Get better visibility into your business by tracking leads and real-time status of customer service request.

With Bella's easy-to-use interface see an immediate impact to your bottom line by increasing customer satisfaction, closing more deals, lowering costs, and having a real-time view into your organization. Field resources have real-time access to customer data at the remote service site. Field resources also have the ability to update customer data in real-time for office staff and management to view.

In addition, a robust Customer Portal feature gives you the ability to greatly enhance customer satisfaction by the use of online service requests and updates.Your customers are provided real time access to review Job status, history, and provide feedback. Field Service organizations are able to lower costs by automating this process and increase sales by maximizing field resources time servicing the customer.

About Bella Solutions: Bella provides web-based Service Software or SaaS (Software as a Service) for Field Service companies such as Cleaning Services, IT Services, Contractors, HVAC, and many more. Essentially, the software solution will add value to any organization that manages field sales and technicians or remote resources. Bella provides the ability to streamline business operations by providing CRM, Service Job Management, Scheduling Tools, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one application accessed from any computer, laptop, or PDA connected to the internet.

For additional information visit Bella’s Service Software

Tags: field service software, service software
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Scheduling and dispatching field technicians and sales resources are challenging for all service companies. Many organizations rely on out-of-date software, paper-based, or telephone-based processes to link field technicians and field sales reps with the office. Traditionally, field technicians and sales reps have been required to physically visit an office or call office staff to receive dispatch instructions, which is costly and takes time that could be better spent servicing customers. At the remote customer sites, workers often did not have ready access to the information required to complete the sales or service call on the initial visit. In addition, once a sales or service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed invoicing and reduced customer satisfaction. Bella Field Service Software web based technology enables field service organizations to automate their schedules and dispatch processes, thereby reducing office costs and increasing technician and sales productivity. See immediate results to your company.

Scheduling with Bella Field Service Software is quick and easy:

• Easily view schedules for all resources from any computer, laptop, or PDA.
• Schedule and re-schedule with one click.
• Make quick and easy updates by dragging and dropping appointments.
• Automate email and text reminders to alert field resources.
• View calendar by customized color codes.

About Bella Solutions: Bella provides web based software or SaaS (Software as a Service) for Field Service companies such as Cleaning Services, IT Services, Contractors, HVAC, and many more. Essentially, the software solution can be utilized in any company that manages field sales and technicians or remote resources. Bella provides the ability to streamline business operations by providing CRM, Job Management, Scheduling Tools, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one software application accessed from any computer, laptop, or PDA connected to the internet.

For additional information visit Bella Field Service Software

Tags: field service software, service software
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Bella Solutions, a leading provider of web based Field Service Software launches version 4.2. This release provides customization for Field Service companies to easily integrate the software into their current business process eliminating the need to change the way they do business. Fields sales and technicians no longer have to visit the office or drive inefficient service routes. Bella connects the field technician and field sales rep to the back office and customer data. As a result, jobs are completed faster, more jobs are resolved on the first visit, and job tracking is improved, all of which enhance customer satisfaction, reduce costs, and increase profits.

In addition, a robust Customer Portal feature was added giving Bella clients the ability to greatly improve customer satisfaction by the use of online Job requests and updates. Client’s customers are provided real-time 24/7 access to check Job status and history and provide feedback. Field Service organizations are able to reduce costs by automating this process and increase sales by maximizing technician’s and sales reps time in the field. View more information at Bella Service Software

Scheduling and dispatching field service and sales resources are challenges for service organizations. Many businesses rely on paper-based and telephone-based processes to link field service workers with the office. Traditionally, field technicians and sales have been required to physically visit an office or call office staff on the phone to receive dispatch instructions, which is costly and takes time that could be better spent servicing customers. At the remote service sites, workers often did not have ready access to the information required to complete the service call on the initial visit. In addition, once a service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and decreased customer satisfaction. Bella’s web based software enable’s field service organizations to automate their schedules and dispatch processes, thereby reducing office costs and increasing technician and sales productivity.

Company officials stated, "We work closely with our Clients who provide invaluable real world requirements. Merging these requirements with our flexible software allows us to provide the best possible solution for the Field Service Industry.”

About Bella Solutions: Bella provides web-based software for Field Service companies such as Cleaning Services, IT Services, Contractors, HVAC, and many more. Essentially, the software solution can add value to any company that manages field sales and technicians or remote resources. Bella provides the ability to streamline operations by providing real-time CRM, Job Management, Scheduling, Equipment Maintenance, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one software application accessed from any computer, laptop, or PDA connected to the internet.

For additional information visit Bella Field Service Software

Tags: CRM, field service software, service software
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Bella Solutions, a leading provider of web based Field Service Software launches version 4.2. This release provides customization for Field Service businesses to easily integrate the software into their current business process eliminating the need to change the way they do business. Fields sales and technicians no longer have to visit the office or drive inefficient service routes. Bella connects the field technician and feild sales to the back office systems and customer data. As a result, jobs are completed faster, more jobs are resolved on the first visit, and job tracking is improved, all of which enhance customer satisfaction, reduce costs, and increase profits.

In addition, a robust Customer Portal feature was added giving Bella clients the ability to greatly improve customer satisfaction by the use of online service requests and updates. Client’s customers are provided real time access to check Job status and history and provide feedback. Field Service organizations are able to reduce costs by automating this process and increase sales by maximizing technicians and sales time in the field. View more information at Bella Service Software

Scheduling and dispatching field service and sales resources are challenges for service organizations. Many organizations rely on out-of-date software and paper-based and telephone-based processes to link field service workers with the office. Traditionally, field resources have been required to physically visit an office or call office staff on the phone to receive dispatch instructions, which is costly and takes time that could be better spent servicing customers. At the remote service sites, workers often did not have ready access to the information required to complete the service call on the initial visit. In addition, once a service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed invoicing and reduced customer satisfaction. Bella’s web based technology enable’s field service organizations to automate their schedules and dispatch processes, thereby reducing office costs and increasing technician and sales productivity.

Company officials said, "We work closely with our Clients who provide invaluable real world requirements. Merging these requirements with our flexible technology allows us to provide the best possible solution for the Field Service Industry.”

About Bella Solutions: Bella provides web based software for Field Service companies such as Cleaning Services, IT Services, Contractors, HVAC, and many more. Essentially, the software solution can be utilized by any business that manages field sales and technicians or remote resources. Bella provides the ability to streamline operations by providing CRM, Service Job Management, Scheduling, Equipment Maintenance, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one application accessed from any computer, laptop, or PDA connected to the internet.

For additional information visit Bella Field Service Software

Tags: field service management, field service software, service software
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Bella Solutions, a leading provider of Web-based Field Service Software now provides a multi-lingual version of their software. In addition to English, the software is now available in Spanish, Italian, French, German, Portuguese, Norwegian, and Dutch. This enhancement provides increased usability for global Field Service companies to easily integrate the software into their current business process eliminating the need to change the way they do business. Field technicians and sales no longer have to physically visit the office or warehouse or drive inefficient service routes. Bella connects field technicians and field salse to the back office and customer data. As a result, jobs are completed faster, more jobs are resolved on the first visit, and job status tracking is improved, all of which increase customer satisfaction and increase profits.

Company officials said, "Our international Customer base is increasing. We will continue enhancing the software to provide a user friendly, flexible, and robust solution for the global Field Service industry.”

About Bella Solutions: Bella develops and markets a web-based field service software or SaaS (Software as a Service) for Field Service companies such as Cleaning Services, IT Services, Contractors, HVAC, and many more. Essentially, the software solution can be utilized by any company that manages field sales and technicians or remote resources. Bella provides the ability to streamline business operations by providing CRM, Service Job Management, Scheduling Tools, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one application accessed from any computer connected to the internet even wirelessly. Scheduling and dispatching field service and sales resources are challenges for service organizations. Many organizations rely on out-of-date software, paper-based, and telephone-based processes to link field technicians with the office. Traditionally, field resources have been required to physically visit an office or call office staff on the phone to receive dispatch instructions, which is costly and takes time that could be better spent servicing customers. At the remote service locations, workers often did not have ready access to the information required to complete the service call on the initial visit. In addition, once a service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and reduced customer satisfaction. Bella’s Web-based technology enables field service businesses to automate their schedules and dispatch processes, thereby reducing office costs and increasing technician and sales productivity.

For additional information visit Bella Field Service Software

Tags: CRM, field service management, field service software, scheduling software, service software
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